Privacy policy
How your information is handled when you use Scanelio and this support website.
1. Scope
This policy covers Scanelio: PDF Scanner for iOS and this support website. The current iOS release uses on-device scanning, document editing and text recognition. You do not need to create a Scanelio account to use these local features.
Cloud document recognition and developer-operated document sync are not part of the release described by this policy. If introduced later, the applicable data practices will be explained before those features are activated.
2. Documents stay on your device for local features
Photos, PDFs, recognized text, annotations, signatures, folders and document metadata are stored in the app's local storage. Camera scanning, cropping, editing and on-device text recognition process document contents locally. These local features do not upload your documents to the developer or RevenueCat.
When you export or share, the files go to the destination you select. Files imported from or saved to iCloud Drive or another file provider are also governed by that provider's terms and privacy practices. Your device backup may contain app data, depending on your Apple settings.
3. Subscriptions and purchase information
Apple processes App Store payments. Scanelio uses RevenueCat to verify purchases, restore subscriptions, enable Pro features and understand subscription performance.
RevenueCat receives an automatically generated anonymous app user identifier, transaction and purchase history, subscription status and technical information needed to provide the subscription service, such as app and operating-system versions, locale and currency. Scanelio does not provide RevenueCat with your scanned files, recognized text or signatures. Scanelio does not receive your payment card details.
Scanelio does not set a name, email address or phone number on your RevenueCat profile. Automatic collection of device advertising identifiers and optional SDK diagnostics are disabled in the app. Subscription information is used for app functionality and subscription analytics, not cross-app advertising tracking.
4. Permissions and device security
- Camera: used to capture documents when you choose to scan.
- Photos and Files: system pickers provide the items you select for import or the destination you choose for export.
- Device authentication: optional app lock uses Apple's Face ID, Touch ID or device passcode. Scanelio receives the authentication result, not your biometric template or passcode.
You can manage permissions in iOS Settings. Keep your device and operating system secure. No storage or transmission method can guarantee absolute security.
5. Support requests
If you email support, the developer receives your email address, message and attachments you choose to provide. We use that information to answer your request, investigate problems and handle privacy inquiries. Please avoid sending sensitive documents; redact unnecessary personal information from screenshots and receipts.
Support correspondence may be processed by our email service provider and is retained only as reasonably needed to resolve the request, handle follow-up issues or meet applicable legal obligations.
6. This website
This site is hosted on GitHub Pages. We do not add advertising trackers, analytics scripts, third-party fonts or tracking cookies to these pages. GitHub may log visitors' IP addresses and other technical request information to operate and secure its hosting service.
Links to Apple, RevenueCat and other external sites are governed by their own privacy policies when you visit them.
7. Retention and deletion
Local documents remain until you delete them. Recently deleted items can remain recoverable for up to 30 days; expired items are removed when the app next runs. You can permanently delete eligible items earlier. Exported files, shared copies and device backups must be managed separately at their storage destinations.
Deleting Scanelio or a document does not cancel an Apple subscription or erase transaction records held by Apple or RevenueCat. Those providers retain records under their policies and applicable obligations. Contact us for help with a request concerning information handled for Scanelio.
8. Sharing and international processing
We do not sell personal information or share it for cross-app targeted advertising. Information is handled by providers such as Apple, RevenueCat, GitHub and our email provider as described above. We may disclose information when required by law or reasonably necessary to protect users, investigate fraud or secure the service.
Service providers may process information in countries other than your own. Their privacy policies describe their processing locations and applicable safeguards.
9. Your choices and requests
You can manage local files, permissions, exports, backups and subscriptions through Scanelio and your Apple settings. Depending on your location, you may have rights to request access, correction, deletion, restriction or a copy of personal information held about you, or to object to certain processing.
Email qingxi.fang199713@gmail.com with a description of your request. We may ask for the minimum information needed to verify and locate the relevant records. We cannot access your local document library, and anonymous subscription records may require additional information to locate. You may also contact the relevant privacy authority where applicable.
10. Children and policy changes
Scanelio is a general-purpose document utility and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to support, contact us so we can review and address it.
We will update this page if our practices change, with a revised effective date. Where required, we will provide additional notice or obtain consent before new processing begins.
Contact
Qingxi Fang, developer of Scanelio: PDF Scanner
qingxi.fang199713@gmail.com